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DuckyHelper in Customerio

DuckyHelper sees Customerio on your screen and, in early access, works in it with its own cursor to identify people, track events and page views, trigger broadcasts, review segments and metrics, and suppress or unsubscribe customers. It's built to ask before it sends or pays, and explains or draws on Customerio when you want to learn it.

Try asking
  • “Look up the segments and run a broadcast”
  • “Add a person to a group in Customerio”
  • “Show me how to add a person to a group”

Press fn (Ctrl+Shift+Space on Windows and Linux) and ask out loud. Doing the work for you is early access on Mac.

Segments in CustomerioDone in 5sExample
Look up the segments and run a broadcast
  1. Looked up the segments in Customerio
  2. Ran a broadcast

Done in Customerio.

Customerio
Done
Ran a broadcastin Customerio
Worked for 5s
Looked up the segments
Ran a broadcast

Drawn from Customerio's own actions · early access on Mac

WHAT TO ASK

Things you can ask it to do in Customerio

Each one is something Customerio itself lets you do, said the way you'd ask. Questions about your screen work today; having it do the job is early access on Mac.

Ask about it

Works today

It sees your screen, answers out loud and draws on it.

  • “Explain this metric to me”
  • “Where do I find the views in Customerio?”
  • “Show me how to add a person to a group”
  • “What does this button do?”
  • “Walk me through this screen”

Read and find

Early access

It opens Customerio and looks things up for you.

  • Look up the segments
  • Look up the newsletter metrics
  • Look up the transactional metrics
  • Check an event
  • Read the messages
  • List the snippets
  • List the activities
  • List the collections
Show all 18
  • List the newsletters
  • List the IP addresses
  • Check a page view
  • Look up the broadcast triggers
  • List the transactional messages
  • Check a screen view
  • Look up the segment details
  • Look up a segment membership
  • Look up a trigger
  • Look up the integrations

Write and send

Early access

It's built to ask before anything is sent or paid.

  • Run a broadcast
  • Add a person to a group
  • Create profile alias
  • Send the batch CDP calls

Manage

Early access

It tidies up and changes things in Customerio.

  • Unsubscribe from a delivery

Why Use DuckyHelper?

Works in Customerio like you do

  • Early access: it sees Customerio on your screen and works in it with its own cursor, while you keep using yours
  • Nothing to set up: it works in Customerio signed in as you
  • Finishes multi-step jobs across Customerio and your other apps

Built to ask before it sends or pays

  • Built to ask first before it sends a message or pays for anything
  • Built not to type your passwords or card numbers for you
  • It listens and looks only while the pill is open

Shows you, not just tells you

  • Explains Customerio out loud and draws right on your screen
  • Works it out with you on a blackboard when you want to learn it

Always there, in every app

  • Press one key in any app and ask out loud: fn on a Mac, Ctrl+Shift+Space on Windows and Linux
  • Runs jobs on a schedule (early access)
  • For Mac, Windows and Linux

Want it in every app you use?

One account works in every app on your computer. Try it for 10 minutes, no card, then pick a plan.

SEE PRICING
FAQ

Frequently asked questions

On your screen, the way a person at your computer would. Press fn (Ctrl+Shift+Space on Windows and Linux) and ask about what you see in Customerio: it answers out loud and can draw on Customerio to show you where things are. In early access on Mac it also works in Customerio with its own cursor, signed in as you, while you keep using yours.

For example: “Look up the segments and run a broadcast” and “Add a person to a group in Customerio”. Or ask about what you see: “Show me how to add a person to a group”. Doing the work for you is in early access on Mac.

No. Open Customerio and sign in yourself, the way you always do. DuckyHelper works in the window you have open, signed in as you. It's built not to type your passwords or card numbers for you.

It's built to ask first before it sends a message or pays for anything, and to wait for your yes. It may not recognize every send or payment, so keep an eye on tasks that involve messages or money.

Yes. Press one key and ask out loud. It answers out loud while you keep working, draws on your screen to show you where things are, or works it out with you on a blackboard.

Yes. DuckyHelper works in any app on your computer, so one job can move between Customerio and the other apps and pages you use.

Doing the work for you is new and in early access on Mac. Asking out loud, drawing on your screen and the blackboard work today on Mac, Windows and Linux.

No. It listens and looks only while the pill is open. When the pill is closed, nothing is heard or seen.

No, there is no charge per app. Try DuckyHelper for 10 minutes with no card. Plus is $20 a month, $14 a month for your first 3 months. See pricing.

Mac (Apple silicon, macOS 14 or later), Windows and Linux. Download DuckyHelper.

No. DuckyHelper is made by MingLLM, Inc. and is not affiliated with or endorsed by Customerio. It works in Customerio the same way you do, on your screen.

Try it in Customerio.Press one key and ask.

It sees Customerio, explains it out loud and does the work with you.Try it for 10 minutes, no card.

Download DuckyHelper
Questions and jobs

Do anything

Ask it a question or hand it a job, in any app.

Doing jobs for you is in early access on Mac. Asking works on Mac, Windows and Linux.