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DuckyHelper in Dialpad

DuckyHelper sees Dialpad on your screen and, in early access, works in it with its own cursor to place and transfer calls, send SMS messages, pull call transcripts, manage contacts, and configure call centers and phone numbers. It's built to ask before it sends or pays, and explains or draws on Dialpad when you want to learn it.

Try asking
  • “Look up the blocked phone numbers and send a sms with an optional media and group sender”
  • “Delete a contact in Dialpad”
  • “Show me how to add blocked phone numbers”

Press fn (Ctrl+Shift+Space on Windows and Linux) and ask out loud. Doing the work for you is early access on Mac.

Download for freeSee how it works
Numbers in DialpadDone in 7sExample
Look up the blocked phone numbers and send a sms with an optional media and group sender
  1. Looked up the blocked phone numbers in Dialpad
  2. Added blocked phone numbers
  3. Send a sms with an optional media and group sender

It's ready in Dialpad. Nothing goes out until you press Send.

Dialpad
7s · 1 app
DialpadNew messageNeeds your OK
ToDana Lee (example)
Hi Dana, here is the update you asked for. Tell me if anything is missing.

Drawn from Dialpad's own actions · early access on Mac

WHAT TO ASK

Things you can ask it to do in Dialpad

Each one is something Dialpad itself lets you do, said the way you'd ask. Questions about your screen work today; having it do the job is early access on Mac.

Ask about it

Works today

It sees your screen, answers out loud and draws on it.

  • “Explain this number to me”
  • “Where do I find the subscription contacts in Dialpad?”
  • “Show me how to add blocked phone numbers”
  • “What does this button do?”
  • “Walk me through this screen”

Read and find

Early access

It opens Dialpad and looks things up for you.

  • Look up the blocked phone numbers
  • Look up the subscription contacts
  • Look up the sms subscriptions
  • Look up the office call centers
  • Look up the phone number details
  • Look up the blocked number details
  • Look up the call subscription details
  • Look up a contact
Show all 72
  • Look up the call information
  • Look up the call centers information
  • Look up a subscription contact
  • Look up a call center
  • List the conference rooms
  • Look up a sms subscription
  • Look up a call subscription
  • List the users
  • Look up the e911 office details
  • Look up the call labels
  • Look up the callcenter operators
  • Look up the department operators
  • Look up the room information
  • Look up a call transcript
  • Look up the deskphones in rooms
  • Look up the user details
  • Look up a contact list
  • Look up a call review share link
  • Look up the user e911 details
  • Look up the user deskphones
  • Look up the scheduled reports
  • Look up the custom ivrs
  • Look up the departments
  • Look up a deskphone
  • Look up the channel members
  • Look up a call byid
  • Look up a sms opt out
  • Look up the coaching teams information
  • Look up a transcript url
  • Look up the company data
  • Look up the members of coaching team
  • Look up the conference meetings
  • Look up a rooms list
  • Look up a recording share link
  • Look up a list of departments
  • Look up the call center status
  • Look up a schedule report
  • Look up a channel
  • Look up an office
  • Look up a callrouter
  • Look up a department
  • Look up the user personas
  • Look up a stat
  • Look up a websocket
  • Look up a websocket connection
  • Look up an office plan
  • Look up the operator skills by call center and user
  • Look up a user devices list
  • Look up the available licenses for an office
  • Look up off duty status
  • Look up the agent status
  • Check a callback request
  • Look up a coaching team
  • Look up the operator duty status
  • Look up a user device
  • Look up the app settings
  • Look up the operators for an office id
  • Look up an agent status subscription
  • Look up an access control policy
  • Look up the access control policy assignments
  • Look up the deskphones for a user parent id
  • Look up a subscription change log
  • Look up the teams for an office id
  • Look up a user caller id

Write and send

Early access

It's built to ask before anything is sent or paid.

  • Add blocked phone numbers
  • Format the phone numbers
  • Create a call review share link
  • Post a call event subscription
  • Create a sms event subscription
  • Add an operator to a call center
  • Add a department operator
  • Update a call subscription
Show all 46
  • Add an operator to an office
  • Update a contact subscription
  • Send a sms with an optional media and group sender
  • Assign a phone number to a room
  • Assign a number to a call router
  • Assign a phone number to a target
  • Assign a phone number to an office
  • Create a new contact entry
  • Add a participant to a call
  • Post a recording share link
  • Update the contact details
  • Update the contact information
  • Create a secondary office
  • Create a callback
  • Update a call router
  • Create a new department record
  • Update the ivr details
  • Attach the labels to a call
  • Update the room details
  • Create a pin for an international room calls
  • Update the department details
  • Create a room in an office via post
  • Post a users screenpop uri
  • Subscribe a contact event
  • Create a custom ivr with an audio file
  • Update a call review share link privacy
  • Create a user with an auto assign
  • Update a recording share link privacy
  • Update an operator skill level
  • Create an agent status subscription
  • Create an access control policy
  • Update an e911 address for an office
  • Create the call router configuration
  • Assign a fax line to a target
  • Move a user to a specified office
  • Update the operator duty status
  • Update an agent status event subscription
  • Post a subscription change log event

Manage

Early access

It tidies up and changes things in Dialpad.

  • Unassign an office number
  • Remove the blocked numbers
  • Unassign a room phone number
  • Delete a contact
  • Delete a subscription contact
  • Unassign a user phone number
  • Delete a call center
  • Delete a sms subscription
Show all 43
  • Delete a call subscription
  • Assign a phone number to a user
  • Add a member to a channel
  • Delete an operator from a call center
  • Add a member to coaching team
  • Delete an office operator
  • Delete a deskphone
  • Delete an operator from a department
  • Delete a deskphone in a room
  • Delete a recording share link
  • Delete a room
  • Delete a schedule report
  • Delete a channel
  • Update a user active call recording
  • Delete a callrouter
  • Delete a user
  • Delete a channel member
  • Delete a websocket connection
  • Update the user information
  • Delete a callreviewsharelink
  • Delete a department resource
  • Delete a subscription changelog
  • Update an e911 address for a user
  • Delete a customivr by targettype and ivrtype
  • Update the call center settings
  • Delete the agent status
  • Update an access control policy
  • Update the sms subscription settings
  • Delete an access control policy
  • Assign a policy to a user
  • Update the custom ivr settings
  • Update the user status
  • Update the schedule report settings
  • Set a user caller id
  • Unassign an access control policy from a user
BUILT TO ASK FIRST

It's built to wait for your OK in Dialpad.

When a job ends in “Send a sms with an optional media and group sender”, it does the work, and is built to stop with it ready. You see exactly what it wrote and where it goes, then Send, Edit or Deny.

It works in Dialpad signed in as you. If it hits a sign-in, you sign in yourself: it's built not to type your passwords or card numbers.

DialpadNew messageNeeds your OK
ToDana Lee (example)
Hi Dana, here is the update you asked for. Tell me if anything is missing.

Example draft · early access on Mac

Guide

Use two Dialpad accounts with DuckyHelper and tell it which window to work in.

Read the guide

Why Use DuckyHelper?

Works in Dialpad like you do

  • Early access: it sees Dialpad on your screen and works in it with its own cursor, while you keep using yours
  • Nothing to set up: it works in Dialpad signed in as you
  • Finishes multi-step jobs across Dialpad and your other apps

Built to ask before it sends or pays

  • Built to ask first before it sends a message or pays for anything
  • Built not to type your passwords or card numbers for you
  • It listens and looks only while the pill is open

Shows you, not just tells you

  • Explains Dialpad out loud and draws right on your screen
  • Works it out with you on a blackboard when you want to learn it

Always there, in every app

  • Press one key in any app and ask out loud: fn on a Mac, Ctrl+Shift+Space on Windows and Linux
  • Runs jobs on a schedule (early access)
  • For Mac, Windows and Linux

Want it in every app you use?

One account works in every app on your computer. Try it for 10 minutes, no card, then pick a plan.

SEE PRICING
FAQ

Frequently asked questions

On your screen, the way a person at your computer would. Press fn (Ctrl+Shift+Space on Windows and Linux) and ask about what you see in Dialpad: it answers out loud and can draw on Dialpad to show you where things are. In early access on Mac it also works in Dialpad with its own cursor, signed in as you, while you keep using yours.

For example: “Look up the blocked phone numbers and send a sms with an optional media and group sender” and “Delete a contact in Dialpad”. Or ask about what you see: “Show me how to add blocked phone numbers”. Doing the work for you is in early access on Mac.

No. Open Dialpad and sign in yourself, the way you always do. DuckyHelper works in the window you have open, signed in as you. It's built not to type your passwords or card numbers for you.

It's built to ask first before it sends a message or pays for anything, and to wait for your yes. It may not recognize every send or payment, so keep an eye on tasks that involve messages or money.

In Dialpad, a job that ends in “Send a sms with an optional media and group sender” is built to stop there for your OK: Send, Edit or Deny.

Yes. Press one key and ask out loud. It answers out loud while you keep working, draws on your screen to show you where things are, or works it out with you on a blackboard.

Yes. DuckyHelper works in any app on your computer, so one job can move between Dialpad and the other apps and pages you use.

Doing the work for you is new and in early access on Mac. Asking out loud, drawing on your screen and the blackboard work today on Mac, Windows and Linux.

No. It listens and looks only while the pill is open. When the pill is closed, nothing is heard or seen.

No, there is no charge per app. Try DuckyHelper for 10 minutes with no card. Plus is $20 a month, $14 a month for your first 3 months. See pricing.

Mac (Apple silicon, macOS 14 or later), Windows and Linux. Download DuckyHelper.

No. DuckyHelper is made by MingLLM, Inc. and is not affiliated with or endorsed by Dialpad. It works in Dialpad the same way you do, on your screen.

Try it in Dialpad.Press one key and ask.

It sees Dialpad, explains it out loud and does the work with you.Try it for 10 minutes, no card.

Download DuckyHelper
Questions and jobs

Do anything

Ask it a question or hand it a job, in any app.

Doing jobs for you is in early access on Mac. Asking works on Mac, Windows and Linux.