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Get the dealDuckyHelper sees Freshdesk on your screen and, in early access, works in it with its own cursor to create and reply to tickets, add internal notes, manage contacts, publish solution articles, and use canned responses. It's built to ask before it sends or pays, and explains or draws on Freshdesk when you want to learn it.
Press fn (Ctrl+Shift+Space on Windows and Linux) and ask out loud. Doing the work for you is early access on Mac.
It's ready in Freshdesk. Nothing goes out until you press Send.
FreshdeskFreshdeskReply to a ticketNeeds your OKDrawn from Freshdesk's own actions · early access on Mac
Each one is something Freshdesk itself lets you do, said the way you'd ask. Questions about your screen work today; having it do the job is early access on Mac.
It sees your screen, answers out loud and draws on it.
It opens Freshdesk and looks things up for you.
It's built to ask before anything is sent or paid.
It tidies up and changes things in Freshdesk.
When a job ends in “Reply to a ticket”, it does the work, and is built to stop with it ready. You see exactly what it wrote and where it goes, then Send, Edit or Deny.
It works in Freshdesk signed in as you. If it hits a sign-in, you sign in yourself: it's built not to type your passwords or card numbers.
FreshdeskReply to a ticketNeeds your OKExample draft · early access on Mac
When it's done, it offers to keep an eye on Freshdesk for you: every weekday morning it looks, then tells you what's new.
Each run is still built to ask before it sends or pays. Turn it off or change it any time in Work › Automations.
Always on · early access on Mac
One account works in every app on your computer. Try it for 10 minutes, no card, then pick a plan.
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Google Sheets“Search the spreadsheets and update the spreadsheet values”
Notion“Search the pages and databases and create a comment”
Airtable“List the records and create a comment”
Asana“Search the tasks in a workspace and create a task comment”
Google Tasks“List the Tasks and update a task”
Linear“Search the issues and create a comment”On your screen, the way a person at your computer would. Press fn (Ctrl+Shift+Space on Windows and Linux) and ask about what you see in Freshdesk: it answers out loud and can draw on Freshdesk to show you where things are. In early access on Mac it also works in Freshdesk with its own cursor, signed in as you, while you keep using yours.
For example: “Find the tickets and reply to a ticket” and “Create a contact in Freshdesk”. Or ask about what you see: “Show me how to create a ticket”. Doing the work for you is in early access on Mac.
No. Open Freshdesk and sign in yourself, the way you always do. DuckyHelper works in the window you have open, signed in as you. It's built not to type your passwords or card numbers for you.
It's built to ask first before it sends a message or pays for anything, and to wait for your yes. It may not recognize every send or payment, so keep an eye on tasks that involve messages or money.
In Freshdesk, a job that ends in “Reply to a ticket” is built to stop there for your OK: Send, Edit or Deny.
Yes. Press one key and ask out loud. It answers out loud while you keep working, draws on your screen to show you where things are, or works it out with you on a blackboard.
Yes. DuckyHelper works in any app on your computer, so one job can move between Freshdesk and the other apps and pages you use.
Doing the work for you is new and in early access on Mac. Asking out loud, drawing on your screen and the blackboard work today on Mac, Windows and Linux.
No. It listens and looks only while the pill is open. When the pill is closed, nothing is heard or seen.
No, there is no charge per app. Try DuckyHelper for 10 minutes with no card. Plus is $20 a month, $14 a month for your first 3 months. See pricing.
Mac (Apple silicon, macOS 14 or later), Windows and Linux. Download DuckyHelper.
No. DuckyHelper is made by MingLLM, Inc. and is not affiliated with or endorsed by Freshdesk. It works in Freshdesk the same way you do, on your screen.
It sees Freshdesk, explains it out loud and does the work with you.Try it for 10 minutes, no card.
Download DuckyHelperAsk it a question or hand it a job, in any app.
Doing jobs for you is in early access on Mac. Asking works on Mac, Windows and Linux.
