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DuckyHelper in Gleap

DuckyHelper sees Gleap on your screen and, in early access, works in it with its own cursor to create and update tickets, reply in chats, launch surveys and product tours, collect feedback, and look up user sessions. It's built to ask before it sends or pays, and explains or draws on Gleap when you want to learn it.

Try asking
  • “Search for sessions and create a new chat message”
  • “Update a ticket in Gleap”
  • “Show me how to create a new session”

Press fn (Ctrl+Shift+Space on Windows and Linux) and ask out loud. Doing the work for you is early access on Mac.

Download for freeSee how it works
Sessions in GleapDone in 7sExample
Search for sessions and create a new chat message
  1. Searched for sessions in Gleap
  2. Created a new session
  3. Create a new chat message

It's ready in Gleap. Nothing goes out until you press Send.

Gleap
7s · 1 app
GleapNew messageNeeds your OK
ToDana Lee (example)
Hi Dana, here is the update you asked for. Tell me if anything is missing.

Drawn from Gleap's own actions · early access on Mac

WHAT TO ASK

Things you can ask it to do in Gleap

Each one is something Gleap itself lets you do, said the way you'd ask. Questions about your screen work today; having it do the job is early access on Mac.

Ask about it

Works today

It sees your screen, answers out loud and draws on it.

  • “Explain this ticket to me”
  • “Where do I find the sessions in Gleap?”
  • “Show me how to create a new session”
  • “What does this button do?”
  • “Walk me through this screen”

Read and find

Early access

It opens Gleap and looks things up for you.

  • Search for sessions
  • Search the tickets by term
  • Look up all tickets
  • Look up all sessions
  • Read all chat messages
  • Look up the project sessions
  • Look up the projects tickets
  • Export the sessions
Show all 81
  • Look up the tickets by session query
  • Look up the engagement surveys
  • Look up a ticket
  • Look up a session
  • Search the messages
  • Look up the engagement product tours
  • Look up the project users
  • Look up a notification ticket
  • Read an engagement chat message
  • Look up the session checklists
  • Look up a product tour
  • Read the engagement emails
  • Look up an engagement survey
  • Search the sessions by index
  • Look up all users for a project
  • Read the engagement push notifications
  • Look up a current user
  • Look up a users unified inbox ticket
  • Look up the survey responses
  • Look up the session Shopify info
  • Look up the session Chargebee info
  • Read an engagement WhatsApp message
  • Look up all collections
  • Look up the session LemonSqueezy info
  • Look up the session activities
  • Summarize the survey responses
  • Read an engagement email
  • Look up the engagement checklists
  • Look up the engagement modals
  • Look up the engagement banners
  • Look up the AI content
  • Look up the engagement tooltips
  • Look up the projects help center collections
  • Read an engagement push notification
  • Look up all articles
  • Look up the projects
  • Look up the session events
  • Look up the engagement statistics
  • Look up the engagement survey response samples
  • Look up the engagement news
  • Look up the email overview statistics
  • Look up the invitations
  • Look up a tickets count
  • Look up a checklist
  • Look up a collection
  • Look up the email client usage statistics
  • Look up the archived bugs
  • Look up the email client bounce statistics
  • Look up all Teams
  • Look up the statistics lists
  • Look up the statistics raw data
  • Look up the engagements activities
  • Look up the statistics facts
  • Look up the help center sources
  • Look up an engagement modal
  • Export the statistics lists
  • Look up an engagement banner
  • Look up the engagement recipients
  • Look up an engagement tooltip
  • Look up a project
  • Look up an engagement cobrowse
  • Check the events
  • Look up a tickets export
  • Look up all invitations for a project
  • Look up a users unified inbox
  • Look up an engagement news article
  • Look up a shared help center answer
  • Look up a statistics heatmap
  • Look up an engagement activities count
  • Look up the message templates
  • Look up the tickets export fields
  • Look up a message template
  • Look up the current user's permissions

Write and send

Early access

It's built to ask before anything is sent or paid.

  • Update a ticket
  • Add for a ticket
  • Create a new ticket
  • Create a new session
  • Create a tracker ticket
  • Create an engagement survey
  • Update a session
  • Create an engagement product tour
Show all 55
  • Create a new chat message
  • Link a ticket
  • Import a session
  • Merge the tickets
  • Import the sessions from Intercom
  • Update an engagement survey
  • Update an engagement product tour
  • Update a chat message
  • Create a collection
  • Create WhatsApp engagement message
  • Create the tracker ticket data
  • Create a feedback item
  • Send a ticket transcript
  • Create an engagement checklist
  • Create a ticket draft reply
  • Create an engagement email
  • Create an engagement modal
  • Create an engagement banner
  • Create an engagement tooltip
  • Create the AI content
  • Create an engagement cobrowse
  • Create an engagement push notification
  • Create a help center redirect
  • Update a checklist
  • Create an engagement news article
  • Create a new team
  • Create a QA snippet
  • Update an engagement WhatsApp message
  • Update a helpcenter collection
  • Create a new conversation with a session
  • Mark the survey responses as read
  • Update an engagement email
  • Update an engagement modal
  • Update an engagement banner
  • Send an engagement email preview
  • Update a project
  • Update a QA answer
  • Update an engagement cobrowse
  • Update an engagement push notification
  • Post a comment on a bug
  • Update a help center redirect
  • Update the AI content
  • Update the engagement tooltips
  • Copy an engagement
  • Update the engagement news
  • Create a message template
  • Update a message template

Manage

Early access

It tidies up and changes things in Gleap.

  • Delete a ticket
  • Archive a ticket
  • Delete a session
  • Unarchive a ticket
  • Archive all tickets
  • Delete a project session
  • Unsubscribe the sessions
  • Update a user
Show all 33
  • Delete the engagement surveys
  • Delete an engagement product tour
  • Delete an engagement chat message
  • Update a user for a project
  • Delete a user from a project
  • Delete a message
  • Delete an engagement WhatsApp message
  • Delete an engagement checklist
  • Delete a help center collection
  • Delete an engagement email
  • Delete an engagement modal
  • Delete an engagement banner
  • Delete the AI content
  • Delete the engagement tooltips
  • Update a team
  • Delete a QA answer
  • Delete an engagement cobrowse
  • Delete an engagement push notification
  • Delete the bugs
  • Delete the engagement news
  • Delete a help center redirect
  • Delete a team
  • Delete a message template
  • Delete an AI content batch
  • Delete the old AI content batches
BUILT TO ASK FIRST

It's built to wait for your OK in Gleap.

When a job ends in “Create a new chat message”, it does the work, and is built to stop with it ready. You see exactly what it wrote and where it goes, then Send, Edit or Deny.

It works in Gleap signed in as you. If it hits a sign-in, you sign in yourself: it's built not to type your passwords or card numbers.

GleapNew messageNeeds your OK
ToDana Lee (example)
Hi Dana, here is the update you asked for. Tell me if anything is missing.

Example draft · early access on Mac

Why Use DuckyHelper?

Works in Gleap like you do

  • Early access: it sees Gleap on your screen and works in it with its own cursor, while you keep using yours
  • Nothing to set up: it works in Gleap signed in as you
  • Finishes multi-step jobs across Gleap and your other apps

Built to ask before it sends or pays

  • Built to ask first before it sends a message or pays for anything
  • Built not to type your passwords or card numbers for you
  • It listens and looks only while the pill is open

Shows you, not just tells you

  • Explains Gleap out loud and draws right on your screen
  • Works it out with you on a blackboard when you want to learn it

Always there, in every app

  • Press one key in any app and ask out loud: fn on a Mac, Ctrl+Shift+Space on Windows and Linux
  • Runs jobs on a schedule (early access)
  • For Mac, Windows and Linux

Want it in every app you use?

One account works in every app on your computer. Try it for 10 minutes, no card, then pick a plan.

SEE PRICING
FAQ

Frequently asked questions

On your screen, the way a person at your computer would. Press fn (Ctrl+Shift+Space on Windows and Linux) and ask about what you see in Gleap: it answers out loud and can draw on Gleap to show you where things are. In early access on Mac it also works in Gleap with its own cursor, signed in as you, while you keep using yours.

For example: “Search for sessions and create a new chat message” and “Update a ticket in Gleap”. Or ask about what you see: “Show me how to create a new session”. Doing the work for you is in early access on Mac.

No. Open Gleap and sign in yourself, the way you always do. DuckyHelper works in the window you have open, signed in as you. It's built not to type your passwords or card numbers for you.

It's built to ask first before it sends a message or pays for anything, and to wait for your yes. It may not recognize every send or payment, so keep an eye on tasks that involve messages or money.

In Gleap, a job that ends in “Create a new chat message” is built to stop there for your OK: Send, Edit or Deny.

Yes. Press one key and ask out loud. It answers out loud while you keep working, draws on your screen to show you where things are, or works it out with you on a blackboard.

Yes. DuckyHelper works in any app on your computer, so one job can move between Gleap and the other apps and pages you use.

Doing the work for you is new and in early access on Mac. Asking out loud, drawing on your screen and the blackboard work today on Mac, Windows and Linux.

No. It listens and looks only while the pill is open. When the pill is closed, nothing is heard or seen.

No, there is no charge per app. Try DuckyHelper for 10 minutes with no card. Plus is $20 a month, $14 a month for your first 3 months. See pricing.

Mac (Apple silicon, macOS 14 or later), Windows and Linux. Download DuckyHelper.

No. DuckyHelper is made by MingLLM, Inc. and is not affiliated with or endorsed by Gleap. It works in Gleap the same way you do, on your screen.

Try it in Gleap.Press one key and ask.

It sees Gleap, explains it out loud and does the work with you.Try it for 10 minutes, no card.

Download DuckyHelper
Questions and jobs

Do anything

Ask it a question or hand it a job, in any app.

Doing jobs for you is in early access on Mac. Asking works on Mac, Windows and Linux.