DuckyHelper sees HelpSpot on your screen and, in early access, works in it with its own cursor to create support requests, search your tickets, update requests, run filters, and manage subscriptions. It's built to ask before it sends or pays, and explains or draws on HelpSpot when you want to learn it.
Try asking
01“Search the requests and create a request”
02“Run a filter in HelpSpot”
03“Show me how to create a request”
Press fn (Ctrl+Shift+Space on Windows and Linux) and ask out loud. Doing the work for you is early access on Mac.
Drawn from HelpSpot's own actions · early access on Mac
WHAT TO ASK
Things you can ask it to do in HelpSpot
Each one is something HelpSpot itself lets you do, said the way you'd ask. Questions about your screen work today; having it do the job is early access on Mac.
Ask about it
Works today
It sees your screen, answers out loud and draws on it.
“Explain this request to me”
“Where do I find the filters in HelpSpot?”
“Show me how to create a request”
“What does this button do?”
“Walk me through this screen”
Read and find
Early access
It opens HelpSpot and looks things up for you.
Search the requests
List the filters
List the support options
Look up a request
List the saved responses
Look up a current user
Write and send
Early access
It's built to ask before anything is sent or paid.
Create a request
Update a request
Run a filter
Set a request subscription
MAKE IT ALWAYS ON
Do it once. Then let it repeat.
When it's done, it offers to keep an eye on HelpSpot for you: every weekday morning it looks, then tells you what's new.
Each run is still built to ask before it sends or pays. Turn it off or change it any time in Work › Automations.
Make this automatic?Schedule
New requests in HelpSpot
WhenEvery weekday at 9:00 AM
DoesSearch the requests
ThenTells you what's new
Always on · early access on Mac
Why Use DuckyHelper?
Works in HelpSpot like you do
Early access: it sees HelpSpot on your screen and works in it with its own cursor, while you keep using yours
Nothing to set up: it works in HelpSpot signed in as you
Finishes multi-step jobs across HelpSpot and your other apps
Built to ask before it sends or pays
Built to ask first before it sends a message or pays for anything
Built not to type your passwords or card numbers for you
It listens and looks only while the pill is open
Shows you, not just tells you
Explains HelpSpot out loud and draws right on your screen
Works it out with you on a blackboard when you want to learn it
Always there, in every app
Press one key in any app and ask out loud: fn on a Mac, Ctrl+Shift+Space on Windows and Linux
On your screen, the way a person at your computer would. Press fn (Ctrl+Shift+Space on Windows and Linux) and ask about what you see in HelpSpot: it answers out loud and can draw on HelpSpot to show you where things are. In early access on Mac it also works in HelpSpot with its own cursor, signed in as you, while you keep using yours.
For example: “Search the requests and create a request” and “Run a filter in HelpSpot”. Or ask about what you see: “Show me how to create a request”. Doing the work for you is in early access on Mac.
No. Open HelpSpot and sign in yourself, the way you always do. DuckyHelper works in the window you have open, signed in as you. It's built not to type your passwords or card numbers for you.
It's built to ask first before it sends a message or pays for anything, and to wait for your yes. It may not recognize every send or payment, so keep an eye on tasks that involve messages or money.
Yes. Press one key and ask out loud. It answers out loud while you keep working, draws on your screen to show you where things are, or works it out with you on a blackboard.
Yes. DuckyHelper works in any app on your computer, so one job can move between HelpSpot and the other apps and pages you use.
Doing the work for you is new and in early access on Mac. Asking out loud, drawing on your screen and the blackboard work today on Mac, Windows and Linux.
No. It listens and looks only while the pill is open. When the pill is closed, nothing is heard or seen.
No, there is no charge per app. Try DuckyHelper for 10 minutes with no card. Plus is $20 a month, $14 a month for your first 3 months. See pricing.
Mac (Apple silicon, macOS 14 or later), Windows and Linux. Download DuckyHelper.
No. DuckyHelper is made by MingLLM, Inc. and is not affiliated with or endorsed by HelpSpot. It works in HelpSpot the same way you do, on your screen.
Try it in HelpSpot.Press one key and ask.
It sees HelpSpot, explains it out loud and does the work with you.Try it for 10 minutes, no card.