DuckyHelper sees incident.io on your screen and, in early access, works in it with its own cursor to create and update incidents, configure alert routes, manage schedules and escalations, update catalog entries, and track follow-ups. It's built to ask before it sends or pays, and explains or draws on incident.io when you want to learn it.
Try asking
01“Look up an incident and create the incident status”
02“Create a severity in incident.io”
03“Show me how to create the incident status”
Press fn (Ctrl+Shift+Space on Windows and Linux) and ask out loud. Doing the work for you is early access on Mac.
Look up an incident and create the incident status
Looked up an incident in incident.io
Created the incident status
Doneinincident.io.
incident.io
Done
Created the incident statusin incident.io
Worked for 5s
Looked up an incident
Created the incident status
Press fn and ask out loud…
Drawn from incident.io's own actions · early access on Mac
WHAT TO ASK
Things you can ask it to do in incident.io
Each one is something incident.io itself lets you do, said the way you'd ask. Questions about your screen work today; having it do the job is early access on Mac.
Ask about it
Works today
It sees your screen, answers out loud and draws on it.
“Explain this incident to me”
“Where do I find the options in incident.io?”
“Show me how to create the incident status”
“What does this button do?”
“Walk me through this screen”
Read and find
Early access
It opens incident.io and looks things up for you.
Look up an incident
List the IP allowlists
Look up an incident type
Look up the incident status
Look up a custom field option
Write and send
Early access
It's built to ask before anything is sent or paid.
Create a severity
Update a severity
Create the incident status
Create a custom field option
Update the incident status
Manage
Early access
It tidies up and changes things in incident.io.
Delete a severity
Delete a custom field option
Delete a custom field
Why Use DuckyHelper?
Works in incident.io like you do
Early access: it sees incident.io on your screen and works in it with its own cursor, while you keep using yours
Nothing to set up: it works in incident.io signed in as you
Finishes multi-step jobs across incident.io and your other apps
Built to ask before it sends or pays
Built to ask first before it sends a message or pays for anything
Built not to type your passwords or card numbers for you
It listens and looks only while the pill is open
Shows you, not just tells you
Explains incident.io out loud and draws right on your screen
Works it out with you on a blackboard when you want to learn it
Always there, in every app
Press one key in any app and ask out loud: fn on a Mac, Ctrl+Shift+Space on Windows and Linux
Runs jobs on a schedule (early access)
For Mac, Windows and Linux
Want it in every app you use?
One account works in every app on your computer. Try it for 10 minutes, no card, then pick a plan.
On your screen, the way a person at your computer would. Press fn (Ctrl+Shift+Space on Windows and Linux) and ask about what you see in incident.io: it answers out loud and can draw on incident.io to show you where things are. In early access on Mac it also works in incident.io with its own cursor, signed in as you, while you keep using yours.
For example: “Look up an incident and create the incident status” and “Create a severity in incident.io”. Or ask about what you see: “Show me how to create the incident status”. Doing the work for you is in early access on Mac.
No. Open incident.io and sign in yourself, the way you always do. DuckyHelper works in the window you have open, signed in as you. It's built not to type your passwords or card numbers for you.
It's built to ask first before it sends a message or pays for anything, and to wait for your yes. It may not recognize every send or payment, so keep an eye on tasks that involve messages or money.
Yes. Press one key and ask out loud. It answers out loud while you keep working, draws on your screen to show you where things are, or works it out with you on a blackboard.
Yes. DuckyHelper works in any app on your computer, so one job can move between incident.io and the other apps and pages you use.
Doing the work for you is new and in early access on Mac. Asking out loud, drawing on your screen and the blackboard work today on Mac, Windows and Linux.
No. It listens and looks only while the pill is open. When the pill is closed, nothing is heard or seen.
No, there is no charge per app. Try DuckyHelper for 10 minutes with no card. Plus is $20 a month, $14 a month for your first 3 months. See pricing.
Mac (Apple silicon, macOS 14 or later), Windows and Linux. Download DuckyHelper.
No. DuckyHelper is made by MingLLM, Inc. and is not affiliated with or endorsed by incident.io. It works in incident.io the same way you do, on your screen.
Try it in incident.io.Press one key and ask.
It sees incident.io, explains it out loud and does the work with you.Try it for 10 minutes, no card.