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DuckyHelper in LiveChat

DuckyHelper sees LiveChat on your screen and, in early access, works in it with its own cursor to manage conversations, find agents, update groups, configure bots, and handle webhooks. It's built to ask before it sends or pays, and explains or draws on LiveChat when you want to learn it.

Try asking
  • “List all bots and send a sneak peek”
  • “Create an agent in LiveChat”
  • “Show me how to create a bot”

Press fn (Ctrl+Shift+Space on Windows and Linux) and ask out loud. Doing the work for you is early access on Mac.

Bots in LiveChatDone in 7sExample
List all bots and send a sneak peek
  1. Listed all bots in LiveChat
  2. Updated a bot
  3. Send a sneak peek

It's ready in LiveChat. Nothing goes out until you press Send.

LiveChat
LiveChatSend a sneak peekNeeds your OK
ToDana Lee (example)

Drawn from LiveChat's own actions · early access on Mac

WHAT TO ASK

Things you can ask it to do in LiveChat

Each one is something LiveChat itself lets you do, said the way you'd ask. Questions about your screen work today; having it do the job is early access on Mac.

Ask about it

Works today

It sees your screen, answers out loud and draws on it.

  • “Explain this agent to me”
  • “Where do I find the bots in LiveChat?”
  • “Show me how to create a bot”
  • “What does this button do?”
  • “Walk me through this screen”

Read and find

Early access

It opens LiveChat and looks things up for you.

  • List all bots
  • List the bots
  • List the agents
  • List the groups
  • Look up a bot
  • Look up an agent
  • List the greetings
  • Look up a predicted agent
Show all 34
  • List the tags
  • List the customer chats
  • List the canned responses
  • List the auto accesses
  • List all private canned responses
  • Look up a group
  • List the channels
  • List the customer bans
  • Read a customer chat
  • List the customer chat threads
  • Look up a greeting
  • List the bot templates
  • List the group properties
  • List the customer group properties
  • List the license properties
  • List the customer license properties
  • Look up a customer
  • Look up a URL preview
  • Look up a customer form
  • Look up a product source
  • Look up a customer localization
  • Check the product limits for a plan
  • List the customer group statuses
  • List the property definitions
  • Look up the customer configuration
  • Look up the dynamic customer configuration

Write and send

Early access

It's built to ask before anything is sent or paid.

  • Update a bot
  • Create a bot
  • Create an agent
  • Create a privileged agent
  • Update a group
  • Update an agent
  • Create a group
  • Approve an agent
Show all 39
  • Create a greeting
  • Create a tag
  • Create a canned response
  • Create the auto access
  • Update a greeting
  • Send an event
  • Accept a greeting
  • Send a file event
  • Send a sneak peek
  • Update a tag
  • Send a rich message postback
  • Update a canned response
  • Start a chat
  • Resume a chat
  • Send a greeting button clicked
  • Update a customer
  • Update the installed bots from a template
  • Create a bot template
  • Add a property
  • Upload a file
  • Create a bot template across installations
  • Mark the events as seen
  • Update a bot template
  • Update the company details
  • Publish a property
  • Update the group properties
  • Update the chat properties
  • Update the thread properties
  • Update the license properties
  • Update the event properties
  • Set the customer session fields

Manage

Early access

It tidies up and changes things in LiveChat.

  • Delete a bot
  • Delete an agent
  • Suspend an agent
  • Delete a group
  • Cancel a greeting
  • Delete a greeting
  • Deactivate a chat
  • Delete a tag
Show all 19
  • Delete a canned response
  • Delete the auto access
  • Update the auto access
  • Delete an event
  • Delete the bot template and installed bots
  • Delete a bot template
  • Delete the group properties
  • Delete the chat properties
  • Delete the thread properties
  • Delete the license properties
  • Delete the event properties
BUILT TO ASK FIRST

It's built to wait for your OK in LiveChat.

When a job ends in “Send a sneak peek”, it does the work, and is built to stop with it ready. You see exactly what it wrote and where it goes, then Send, Edit or Deny.

It works in LiveChat signed in as you. If it hits a sign-in, you sign in yourself: it's built not to type your passwords or card numbers.

LiveChatSend a sneak peekNeeds your OK
ToDana Lee (example)

Example draft · early access on Mac

Why Use DuckyHelper?

Works in LiveChat like you do

  • Early access: it sees LiveChat on your screen and works in it with its own cursor, while you keep using yours
  • Nothing to set up: it works in LiveChat signed in as you
  • Finishes multi-step jobs across LiveChat and your other apps

Built to ask before it sends or pays

  • Built to ask first before it sends a message or pays for anything
  • Built not to type your passwords or card numbers for you
  • It listens and looks only while the pill is open

Shows you, not just tells you

  • Explains LiveChat out loud and draws right on your screen
  • Works it out with you on a blackboard when you want to learn it

Always there, in every app

  • Press one key in any app and ask out loud: fn on a Mac, Ctrl+Shift+Space on Windows and Linux
  • Runs jobs on a schedule (early access)
  • For Mac, Windows and Linux

Want it in every app you use?

One account works in every app on your computer. Try it for 10 minutes, no card, then pick a plan.

SEE PRICING
FAQ

Frequently asked questions

On your screen, the way a person at your computer would. Press fn (Ctrl+Shift+Space on Windows and Linux) and ask about what you see in LiveChat: it answers out loud and can draw on LiveChat to show you where things are. In early access on Mac it also works in LiveChat with its own cursor, signed in as you, while you keep using yours.

For example: “List all bots and send a sneak peek” and “Create an agent in LiveChat”. Or ask about what you see: “Show me how to create a bot”. Doing the work for you is in early access on Mac.

No. Open LiveChat and sign in yourself, the way you always do. DuckyHelper works in the window you have open, signed in as you. It's built not to type your passwords or card numbers for you.

It's built to ask first before it sends a message or pays for anything, and to wait for your yes. It may not recognize every send or payment, so keep an eye on tasks that involve messages or money.

In LiveChat, a job that ends in “Send a sneak peek” is built to stop there for your OK: Send, Edit or Deny.

Yes. Press one key and ask out loud. It answers out loud while you keep working, draws on your screen to show you where things are, or works it out with you on a blackboard.

Yes. DuckyHelper works in any app on your computer, so one job can move between LiveChat and the other apps and pages you use.

Doing the work for you is new and in early access on Mac. Asking out loud, drawing on your screen and the blackboard work today on Mac, Windows and Linux.

No. It listens and looks only while the pill is open. When the pill is closed, nothing is heard or seen.

No, there is no charge per app. Try DuckyHelper for 10 minutes with no card. Plus is $20 a month, $14 a month for your first 3 months. See pricing.

Mac (Apple silicon, macOS 14 or later), Windows and Linux. Download DuckyHelper.

No. DuckyHelper is made by MingLLM, Inc. and is not affiliated with or endorsed by LiveChat. It works in LiveChat the same way you do, on your screen.

Try it in LiveChat.Press one key and ask.

It sees LiveChat, explains it out loud and does the work with you.Try it for 10 minutes, no card.

Download DuckyHelper
Questions and jobs

Do anything

Ask it a question or hand it a job, in any app.

Doing jobs for you is in early access on Mac. Asking works on Mac, Windows and Linux.