DuckyHelper sees Onedesk on your screen and, in early access, works in it with its own cursor to review tickets and issues, fetch task details, log work time, read comments and messages, and delete tickets or tasks. It's built to ask before it sends or pays, and explains or draws on Onedesk when you want to learn it.
Try asking
01“Read the comments and create a worklog entry”
02“Delete a ticket in Onedesk”
03“Show me how to create a worklog entry”
Press fn (Ctrl+Shift+Space on Windows and Linux) and ask out loud. Doing the work for you is early access on Mac.
Drawn from Onedesk's own actions · early access on Mac
WHAT TO ASK
Things you can ask it to do in Onedesk
Each one is something Onedesk itself lets you do, said the way you'd ask. Questions about your screen work today; having it do the job is early access on Mac.
Ask about it
Works today
It sees your screen, answers out loud and draws on it.
“Explain this detail to me”
“Where do I find the comments in Onedesk?”
“Show me how to create a worklog entry”
“What does this button do?”
“Walk me through this screen”
Read and find
Early access
It opens Onedesk and looks things up for you.
Read the comments
Look up the task details
Look up the issue details
Look up the comment details
Look up the feedback details
Look up the timesheet details
Read the messages
Look up the tickets
Show all 13+
Look up the issues
Look up the attachments
Look up the requirements
Look up the worklogs
Look up the feedback items
Write and send
Early access
It's built to ask before anything is sent or paid.
Create a worklog entry
Manage
Early access
It tidies up and changes things in Onedesk.
Delete a ticket
Delete a task
Delete a comment
Delete a message
Delete an attachment
Delete a requirement
Delete a project
Delete a customer
Show all 10+
Delete a timesheet
Delete a user
MAKE IT ALWAYS ON
Do it once. Then let it repeat.
When it's done, it offers to keep an eye on Onedesk for you: every weekday morning it looks, then tells you what's new.
Each run is still built to ask before it sends or pays. Turn it off or change it any time in Work › Automations.
Make this automatic?Schedule
New comments in Onedesk
WhenEvery weekday at 9:00 AM
DoesRead the comments
ThenTells you what's new
Always on · early access on Mac
Why Use DuckyHelper?
Works in Onedesk like you do
Early access: it sees Onedesk on your screen and works in it with its own cursor, while you keep using yours
Nothing to set up: it works in Onedesk signed in as you
Finishes multi-step jobs across Onedesk and your other apps
Built to ask before it sends or pays
Built to ask first before it sends a message or pays for anything
Built not to type your passwords or card numbers for you
It listens and looks only while the pill is open
Shows you, not just tells you
Explains Onedesk out loud and draws right on your screen
Works it out with you on a blackboard when you want to learn it
Always there, in every app
Press one key in any app and ask out loud: fn on a Mac, Ctrl+Shift+Space on Windows and Linux
Runs jobs on a schedule (early access)
For Mac, Windows and Linux
Want it in every app you use?
One account works in every app on your computer. Try it for 10 minutes, no card, then pick a plan.
On your screen, the way a person at your computer would. Press fn (Ctrl+Shift+Space on Windows and Linux) and ask about what you see in Onedesk: it answers out loud and can draw on Onedesk to show you where things are. In early access on Mac it also works in Onedesk with its own cursor, signed in as you, while you keep using yours.
For example: “Read the comments and create a worklog entry” and “Delete a ticket in Onedesk”. Or ask about what you see: “Show me how to create a worklog entry”. Doing the work for you is in early access on Mac.
No. Open Onedesk and sign in yourself, the way you always do. DuckyHelper works in the window you have open, signed in as you. It's built not to type your passwords or card numbers for you.
It's built to ask first before it sends a message or pays for anything, and to wait for your yes. It may not recognize every send or payment, so keep an eye on tasks that involve messages or money.
Yes. Press one key and ask out loud. It answers out loud while you keep working, draws on your screen to show you where things are, or works it out with you on a blackboard.
Yes. DuckyHelper works in any app on your computer, so one job can move between Onedesk and the other apps and pages you use.
Doing the work for you is new and in early access on Mac. Asking out loud, drawing on your screen and the blackboard work today on Mac, Windows and Linux.
No. It listens and looks only while the pill is open. When the pill is closed, nothing is heard or seen.
No, there is no charge per app. Try DuckyHelper for 10 minutes with no card. Plus is $20 a month, $14 a month for your first 3 months. See pricing.
Mac (Apple silicon, macOS 14 or later), Windows and Linux. Download DuckyHelper.
No. DuckyHelper is made by MingLLM, Inc. and is not affiliated with or endorsed by Onedesk. It works in Onedesk the same way you do, on your screen.
Try it in Onedesk.Press one key and ask.
It sees Onedesk, explains it out loud and does the work with you.Try it for 10 minutes, no card.