DuckyHelper in ServiceTitan

DuckyHelper sees ServiceTitan on your screen and, in early access, works in it with its own cursor to schedule dispatches, update invoices, update jobs, manage inventory, and fetch customer records. It's built to ask before it sends or pays, and explains or draws on ServiceTitan when you want to learn it.

Try asking

“List the invoices and send an employee password reset link”
“Create a customer in ServiceTitan”
“Show me how to create an adjustment invoice”

Press fn (Ctrl+Shift+Space on Windows and Linux) and ask out loud. Doing the work for you is early access on Mac.

Download for free See how it works

Invoices in ServiceTitanDone in 7sExample

List the invoices and send an employee password reset link

Listed the invoices in ServiceTitan
Updated an invoice
Send an employee password reset link

It's ready in ServiceTitan. Nothing goes out until you press Send.

ServiceTitan

ServiceTitanSend an employee password reset linkNeeds your OK

ToDana Lee (example)

Drawn from ServiceTitan's own actions · early access on Mac

WHAT TO ASK

Things you can ask it to do in ServiceTitan

Each one is something ServiceTitan itself lets you do, said the way you'd ask. Questions about your screen work today; having it do the job is early access on Mac.

Ask about it

Works today

It sees your screen, answers out loud and draws on it.

“Explain this invoice to me”
“Where do I find the customers in ServiceTitan?”
“Show me how to create an adjustment invoice”
“What does this button do?”
“Walk me through this screen”

Read and find

Early access

It opens ServiceTitan and looks things up for you.

List the invoices
List the customers
List the customer notes
List the customer contacts
Look up a customer
List the inventory adjustments
List the inventory return types
List the invoice tasks

Show all 321

List the inventory bills
Export the invoices
List the vehicle GPS records
List the inventory returns
Export the customers
List the bookings
List the contacts
List the tag types
List the leads
List the inventory receipts
List the lead notes
List the labor types
List the technicians
List the appointments
List the budget codes
List the payment types
List the project notes
List the project types
List the estimate items
List the location notes
List the proposal types
List the equipment types
List the gross pay items
List the timesheet codes
List the booking contacts
List the membership types
List the credit memo items
List the location contacts
List the provider bookings
List the report categories
List the tasks
List the zones
List the pricebook services
List the recurring services
List the campaign categories
List the finding attachments
List the installed equipment
List the inventory transfers
List the payroll adjustments
List the pricebook equipment
List the vendors
List the pricebook categories
List the project budget codes
List the purchase order types
List the attributed leads
List the AP bills
List the booking provider tags
List the estimates
List the payroll activity codes
List the purchase order markups
List the recurring service types
List the contact preference types
List the timesheet activity types
List the budget code segment items
List the provider booking contacts
List the pricebook material markups
List the campaign costs
List the contacts for a relationship
Export the invoice items
List the purchase orders
List the payments
List the projects
List the jobs
List the pricebook material cost types
List the timesheet activity categories
List the equipment systems
List the technician shifts
List the employees
List the locations
List the remittance vendors
Export the customer contacts
List the pricebook materials
List the AP payments
List the timesheet activities
List the call reasons
List the calls
Export the inventory adjustments
List the contact methods
List the journal entries
List the findings
List the technician skills
List the campaigns
List the GL accounts
List the memberships
List the GL account types
Export the inventory bills
List the trucks
List the arrival Windows
List the opt outs
List the payrolls
List the pricebook discounts and fees
List the expense transactions
List the credit memos
List the forms
List the ad performance
List the business units
Export the inventory returns
List the reports
List the bank deposit transactions
List the employee payrolls
List the service agreements
List the technician ratings
List the AP credits
List the warehouses
List the technician payrolls
List the project budget code segment items
List the contact relationships
List the bank deposits
List the payment terms
List the Teams
Look up the installed equipment
Look up the pricebook equipment
Export the bookings
List the purchase order requests
List the router sessions
Export the tag types
Export the leads
List the reviews
List the vehicles
Export the technicians
List the contact method preferences
List the scheduler sessions
Export the appointments
List the membership type recurring service items
List the schedulers
Export the project notes
List the budget code segments
List the campaign costs for a campaign
Export the gross pay items
Export the timesheet codes
Export the membership types
List the appointment assignments
Export the location contacts
Export the pricebook services
Export the recurring services
List the form submissions
Export the installed equipment
Export the inventory transfers
Export the payroll adjustments
Export the pricebook equipment
Look up the timesheet activity
List the capacity warnings
List the job notes
List the job types
Export the pricebook categories
Look up the hold reasons
Export the estimates
List the project budget code segments
Export the payroll activity codes
List the location labor rates
Export the recurring service types
List the journal entry details
Look up the cancel reasons
Export the timesheet activity types
List the vehicle events
List the job attachments
List the dynamic value set values
List the membership type discounts
Export the purchase orders
List the invoice templates
Export the payments
Export the projects
Export the jobs
Export the timesheet activity categories
Export the equipment systems
List the inventory templates
Export the employees
Export the locations
List the non job appointments
Look up a booking
Look up a contact
Export the pricebook materials
Look up a lead
List the intacct business unit mappings
Export the timesheet activities
List the job custom field types
Look up a labor type
Look up a technician
Look up the opt outs
Export the calls
List the recurring service events
Look up an appointment
Look up a payment type
Look up a project type
List the invoice custom field types
Look up the report data
Export the receipts
List the customer custom field types
Look up a timesheet code
Look up an equipment type
Look up a membership type
Look up the well known GL accounts
Look up a provider booking
List the job canceled logs
Export the memberships
Look up a task
Look up a zone
Look up a campaign category
Look up a pricebook service
Look up a recurring service
Look up a finding attachment
Look up a payroll adjustment
Look up a pricebook category
List a journal entry summary
Look up a vendor
Look up a booking provider tag
Look up the router performance
Look up an AP bill
Look up a payroll activity code
Look up a purchase order markup
Look up the task reference data
Look up an estimate
Look up a recurring service type
Look up the scheduler performance
Look up a timesheet activity type
List the job hold reasons
Look up the business hours
Look up a pricebook material markup
List the job cancel reasons
Look up a campaign cost
Look up a purchase order
Look up a timesheet activity category
Export the business units
Look up a project
List the budget code segment item children
Look up a job
Look up a technician shift
Look up a location
Look up a location preferred technician
Look up an equipment system
Look up a remittance vendor
Look up an employee
List the client specific pricing rate Sheets
Look up a pricebook material
Export the service agreements
Export the technician ratings
Look up an email channel cost
Look up a call
List the non job timesheets
Look up a journal entry
Look up a contact method
List the project budget code segment item children
Look up a finding
Look up a technician skill
Look up a campaign
List the payroll job timesheets
Look up a GL account
Look up a membership
Look up the job equipment
List the estimate templates
List the payroll job splits
List the proposal templates
Look up an arrival window
List the inventory bill custom field types
Export the appointment assignments
List the tax zones
Look up a pricebook discount or fee
Export the job notes
List the vendor custom field types
Look up an expense transaction
List the payment custom field types
List the project custom field types
Look up a business unit
List the location custom field types
Look up a report
List the payroll settings
List the membership custom field types
Look up a service agreement
List the project daily logs
Export the invoice templates
Look up a payment term
Look up a team
Look up a campaign cost summary
Look up a capacity
Export the recurring service events
Look up a contact method preference
Export the job canceled logs
Look up a call recording
Look up a call voicemail
Look up a job type
List the payroll job timesheets for a job
List the AP bill custom field types
List the AP credit custom field types
Look up a technician tracking URL
List the AP payment custom field types
Look up a report data query result
List the credit memo custom field types
Look up an invoice template
Look up a non job appointment
Look up the job history
List the estimate status changes
List the service agreement custom field types
List the project statuses
List the membership status changes
List the expense transaction custom field types
List the installed equipment custom field types
List the membership type duration billing items
Look up a job booked log
Export the payroll job timesheets
List the project sub statuses
Export the payroll job splits
Export the job history
Look up the employee payroll settings
Look up the technician payroll settings
Export the payroll settings
Look up the project status
Look up the project sub status
List the user roles
Look up a proposal template
Look up an estimate template
Look up a project daily log
Look up the arrival window configuration
Export the membership status changes

Write and send

Early access

It's built to ask before anything is sent or paid.

Update an invoice
Create a customer
Create an adjustment invoice
Create a membership sale invoice
Add a customer tag
Create a customer note
Create a customer contact
Create an inventory adjustment

Show all 195

Create an inventory return type
Add tags to customers
Create an invoice task
Update a customer
Create an inventory return
Create a booking
Create a contact
Mark the invoices as exported
Create a tag type
Create a lead
Add a location tag
Create a lead note
Create an inventory receipt
Create a labor type
Create a technician
Create a budget code
Create an appointment
Create a project note
Create a location note
Update an invoice item
Create a gross pay item
Create a booking contact
Create an equipment type
Update a job
Create a location contact
Update a customer contact
Create a task
Create a zone
Create a campaign category
Create a pricebook service
Create a finding attachment
Create a payroll adjustment
Create a pricebook category
Create a vendor
Create a partial budget code
Create a purchase order type
Create a booking provider tag
Create the installed equipment
Create the pricebook equipment
Create a purchase order markup
Update an inventory adjustment
Create an estimate
Update an inventory return type
Create a pricebook material markup
Create pricebook items
Create a campaign cost
Update an invoice task
Create a purchase order
Create a project
Add the equipment to equipment system
Create a job
Create a technician shift
Create a location
Create an equipment system
Create an employee
Create a pricebook material
Create the timesheet activity
Create a journal entry
Create a contact method
Create a finding
Create a technician skill
Create a campaign
Update an inventory return
Create a GL account
Create a truck
Create an arrival window
Update a contact
Update a booking
Update a tag type
Update a lead
Create a pricebook discount or fee
Update a labor type
Update a technician
Update a gross pay item
Mark the inventory bills as exported
Create a web booking attribution
Update a booking contact
Update an equipment type
Update a location contact
Update a zone
Create a web lead form attribution
Create a technician rating
Update a campaign category
Update a pricebook service
Update a recurring service
Create an external call attribution
Update a finding attachment
Update a payroll adjustment
Update a pricebook category
Create opt outs
Update a vendor
Update an inventory transfer
Update a purchase order type
Create a contact relationship
Update a booking provider tag
Create a team
Update a purchase order markup
Update an estimate
Create a subtask
Save an estimate item
Update a pricebook material markup
Add credit memo splits
Update a campaign cost
Update a purchase order
Update a payment
Update a project
Update a technician shift
Update a location
Update a location preferred technician
Update an equipment system
Update an employee
Update a pricebook material
Create a lead follow up
Create business hours
Create a job note
Create a job type
Update a call
Update a journal entry
Update a contact method
Send an employee password reset link
Create GPS pings
Update a finding
Send a technician password reset link
Update a campaign
Update a GL account
Update a membership
Update the pricebook items
Create an invoice template
Update a truck
Assign the technicians to an appointment
Create a non job appointment
Update an arrival window
Mark the AP bills as exported
Update a pricebook discount or fee
Update the installed equipment
Update the pricebook equipment
Update a credit memo
Assign the technician skills
Attach a job to a project
Update a warehouse
Send an employee account invite
Mark the AP payments as exported
Send a technician account invite
Update the timesheet activity
Update a contact method preference
Set an appointment summary
Submit a lead form
Create a job attribution
Update a job type
Approve a purchase order request
Mark the expense transactions as exported
Mark the credit memos as exported
Start a report data query
Set the business unit external data
Import a sms opt ins
Create a proposal template
Update an invoice template
Mark the AP credits as exported
Create an estimate template
Update a non job appointment
Mark the bank deposits as exported
Set an arrival window active
Attach the job equipment
Update a client specific pricing rate sheet
Update the invoice custom fields
Update the appointment special instructions
Update a proposal template
Update the inventory bill custom fields
Update an estimate template
Update the inventory return custom fields
Update the inventory receipt custom fields
Update the inventory transfer custom fields
Mark a recurring service event complete
Update the inventory adjustment custom fields
Mark a recurring service event incomplete
Save a project daily log
Update the vendor custom fields
Update the AP bill custom fields
Update the payment custom fields
Update the AP credit custom fields
Update the AP payment custom fields
Update the credit memo custom fields
Update the purchase order custom fields
Update the expense transaction custom fields
Update the payment status
Update the journal entry sync status
Update the arrival window configuration

Manage

Early access

It tidies up and changes things in ServiceTitan.

Remove a customer tag
Delete a customer note
Delete an invoice item
Delete a customer contact
Remove the tags from customers
Cancel an inventory return
Delete a contact
Dismiss a booking

Show all 56

Dismiss a lead
Cancel an inventory receipt
Delete an appointment
Remove a location tag
Delete a location note
Delete an estimate item
Delete a gross pay item
Delete a booking contact
Delete a location contact
Delete a zone
Delete a pricebook service
Delete a finding attachment
Delete a payroll adjustment
Delete a pricebook category
Delete the pricebook equipment
Delete a purchase order markup
Dismiss an estimate
Cancel a purchase order
Cancel a job
Delete a technician shift
Delete an equipment system
Delete a pricebook material
Delete the technician shifts
Delete the timesheet activity
Remove the equipment from equipment system
Delete a journal entry
Delete a contact method
Unassign the technicians from an appointment
Delete a technician skill
Detach a job from a project
Delete a pricebook discount or fee
Deactivate an employee account
Deactivate a technician account
Delete a contact relationship
Delete a team
Reject a purchase order request
Cancel a report data query
Remove an appointment hold
Delete a job attachment
Detach the job equipment
Remove an appointment confirmation
Delete a non job appointment
Deactivate a proposal template
Deactivate an estimate template
Delete a project daily log attachment
Remove a job cancellation
Update the employee payroll settings
Update the technician payroll settings

BUILT TO ASK FIRST

It's built to wait for your OK in ServiceTitan.

When a job ends in “Send an employee password reset link”, it does the work, and is built to stop with it ready. You see exactly what it wrote and where it goes, then Send, Edit or Deny.

It works in ServiceTitan signed in as you. If it hits a sign-in, you sign in yourself: it's built not to type your passwords or card numbers.

ServiceTitanSend an employee password reset linkNeeds your OK

ToDana Lee (example)

Example draft · early access on Mac

MAKE IT ALWAYS ON

Do it once. Then let it repeat.

When it's done, it offers to keep an eye on ServiceTitan for you: every weekday morning it looks, then tells you what's new.

Each run is still built to ask before it sends or pays. Turn it off or change it any time in Work › Automations.

Make this automatic?Schedule

New invoices in ServiceTitan

WhenEvery weekday at 9:00 AM

DoesList the invoices

ThenTells you what's new

Always on · early access on Mac

Why Use DuckyHelper?

Works in ServiceTitan like you do

Early access: it sees ServiceTitan on your screen and works in it with its own cursor, while you keep using yours
Nothing to set up: it works in ServiceTitan signed in as you
Finishes multi-step jobs across ServiceTitan and your other apps

Built to ask before it sends or pays

Built to ask first before it sends a message or pays for anything
Built not to type your passwords or card numbers for you
It listens and looks only while the pill is open

Shows you, not just tells you

Explains ServiceTitan out loud and draws right on your screen
Works it out with you on a blackboard when you want to learn it

Always there, in every app

Press one key in any app and ask out loud: fn on a Mac, Ctrl+Shift+Space on Windows and Linux
Runs jobs on a schedule (early access)
For Mac, Windows and Linux

Want it in every app you use?

One account works in every app on your computer. Try it for 10 minutes, no card, then pick a plan.

SEE PRICING

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Monday“List the items and publish an object”

FAQ

Frequently asked questions

On your screen, the way a person at your computer would. Press fn (Ctrl+Shift+Space on Windows and Linux) and ask about what you see in ServiceTitan: it answers out loud and can draw on ServiceTitan to show you where things are. In early access on Mac it also works in ServiceTitan with its own cursor, signed in as you, while you keep using yours.

For example: “List the invoices and send an employee password reset link” and “Create a customer in ServiceTitan”. Or ask about what you see: “Show me how to create an adjustment invoice”. Doing the work for you is in early access on Mac.

No. Open ServiceTitan and sign in yourself, the way you always do. DuckyHelper works in the window you have open, signed in as you. It's built not to type your passwords or card numbers for you.

It's built to ask first before it sends a message or pays for anything, and to wait for your yes. It may not recognize every send or payment, so keep an eye on tasks that involve messages or money.

In ServiceTitan, a job that ends in “Send an employee password reset link” is built to stop there for your OK: Send, Edit or Deny.

Yes. Press one key and ask out loud. It answers out loud while you keep working, draws on your screen to show you where things are, or works it out with you on a blackboard.

Yes. DuckyHelper works in any app on your computer, so one job can move between ServiceTitan and the other apps and pages you use.

Doing the work for you is new and in early access on Mac. Asking out loud, drawing on your screen and the blackboard work today on Mac, Windows and Linux.

No. It listens and looks only while the pill is open. When the pill is closed, nothing is heard or seen.

No, there is no charge per app. Try DuckyHelper for 10 minutes with no card. Plus is $20 a month, $14 a month for your first 3 months. See pricing.

Mac (Apple silicon, macOS 14 or later), Windows and Linux. Download DuckyHelper.

No. DuckyHelper is made by MingLLM, Inc. and is not affiliated with or endorsed by ServiceTitan. It works in ServiceTitan the same way you do, on your screen.

Try it in ServiceTitan.Press one key and ask.

It sees ServiceTitan, explains it out loud and does the work with you.Try it for 10 minutes, no card.

Download DuckyHelper

Questions and jobs

Do anything

Ask it a question or hand it a job, in any app.

Doing jobs for you is in early access on Mac. Asking works on Mac, Windows and Linux.

Set up on

Use cases

Read

Apps

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DuckyHelper in ServiceTitan