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DuckyHelper in Zoho desk

DuckyHelper sees Zoho desk on your screen and, in early access, works in it with its own cursor to create and update tickets, read ticket threads and comments, manage contacts, list agents and departments, and upload attachments. It's built to ask before it sends or pays, and explains or draws on Zoho desk when you want to learn it.

Try asking
  • “List the agents and update a ticket”
  • “Create a contact in Zoho desk”
  • “Show me how to create a ticket”

Press fn (Ctrl+Shift+Space on Windows and Linux) and ask out loud. Doing the work for you is early access on Mac.

Agents in Zoho deskDone in 5sExample
List the agents and update a ticket
  1. Listed the agents in Zoho desk
  2. Updated a ticket

Done in Zoho desk.

Zoho desk
Done
Updated a ticketin Zoho desk
Worked for 5s
Listed the agents
Updated a ticket

Drawn from Zoho desk's own actions · early access on Mac

WHAT TO ASK

Things you can ask it to do in Zoho desk

Each one is something Zoho desk itself lets you do, said the way you'd ask. Questions about your screen work today; having it do the job is early access on Mac.

Ask about it

Works today

It sees your screen, answers out loud and draws on it.

  • “Explain this ticket to me”
  • “Where do I find the contacts in Zoho desk?”
  • “Show me how to create a ticket”
  • “What does this button do?”
  • “Walk me through this screen”

Read and find

Early access

It opens Zoho desk and looks things up for you.

  • List the agents
  • List the tickets
  • List the contact tickets
  • Read a ticket thread
  • List the contacts
  • Read a ticket latest thread
  • List the ticket threads
  • List the departments
Show all 28
  • List the ticket comments
  • Look up the contacts
  • Look up a ticket
  • List the ticket history
  • List the ticket conversations
  • Look up a contact
  • List the contact accounts
  • Look up an agent
  • Look up a department
  • List the views
  • Search
  • List the Teams in a department
  • Export a ticket attachment
  • List the organizations
  • Look up an agents count
  • Look up a department logo
  • Look up a departments count
  • Look up a ticket resolution
  • Look up an account
  • List the roles

Write and send

Early access

It's built to ask before anything is sent or paid.

  • Update a ticket
  • Create a ticket
  • Create a contact
  • Upload a ticket attachment
  • Upload a department logo
  • Update many tasks
  • Update an account
Guide

Use two Zoho desk accounts with DuckyHelper and tell it which window to work in.

Read the guide

Why Use DuckyHelper?

Works in Zoho desk like you do

  • Early access: it sees Zoho desk on your screen and works in it with its own cursor, while you keep using yours
  • Nothing to set up: it works in Zoho desk signed in as you
  • Finishes multi-step jobs across Zoho desk and your other apps

Built to ask before it sends or pays

  • Built to ask first before it sends a message or pays for anything
  • Built not to type your passwords or card numbers for you
  • It listens and looks only while the pill is open

Shows you, not just tells you

  • Explains Zoho desk out loud and draws right on your screen
  • Works it out with you on a blackboard when you want to learn it

Always there, in every app

  • Press one key in any app and ask out loud: fn on a Mac, Ctrl+Shift+Space on Windows and Linux
  • Runs jobs on a schedule (early access)
  • For Mac, Windows and Linux

Want it in every app you use?

One account works in every app on your computer. Try it for 10 minutes, no card, then pick a plan.

SEE PRICING
FAQ

Frequently asked questions

On your screen, the way a person at your computer would. Press fn (Ctrl+Shift+Space on Windows and Linux) and ask about what you see in Zoho desk: it answers out loud and can draw on Zoho desk to show you where things are. In early access on Mac it also works in Zoho desk with its own cursor, signed in as you, while you keep using yours.

For example: “List the agents and update a ticket” and “Create a contact in Zoho desk”. Or ask about what you see: “Show me how to create a ticket”. Doing the work for you is in early access on Mac.

No. Open Zoho desk and sign in yourself, the way you always do. DuckyHelper works in the window you have open, signed in as you. It's built not to type your passwords or card numbers for you.

It's built to ask first before it sends a message or pays for anything, and to wait for your yes. It may not recognize every send or payment, so keep an eye on tasks that involve messages or money.

Yes. Press one key and ask out loud. It answers out loud while you keep working, draws on your screen to show you where things are, or works it out with you on a blackboard.

Yes. DuckyHelper works in any app on your computer, so one job can move between Zoho desk and the other apps and pages you use.

Doing the work for you is new and in early access on Mac. Asking out loud, drawing on your screen and the blackboard work today on Mac, Windows and Linux.

No. It listens and looks only while the pill is open. When the pill is closed, nothing is heard or seen.

No, there is no charge per app. Try DuckyHelper for 10 minutes with no card. Plus is $20 a month, $14 a month for your first 3 months. See pricing.

Mac (Apple silicon, macOS 14 or later), Windows and Linux. Download DuckyHelper.

No. DuckyHelper is made by MingLLM, Inc. and is not affiliated with or endorsed by Zoho desk. It works in Zoho desk the same way you do, on your screen.

Try it in Zoho desk.Press one key and ask.

It sees Zoho desk, explains it out loud and does the work with you.Try it for 10 minutes, no card.

Download DuckyHelper
Questions and jobs

Do anything

Ask it a question or hand it a job, in any app.

Doing jobs for you is in early access on Mac. Asking works on Mac, Windows and Linux.