DuckyHelper sees Zoho desk on your screen and, in early access, works in it with its own cursor to create and update tickets, read ticket threads and comments, manage contacts, list agents and departments, and upload attachments. It's built to ask before it sends or pays, and explains or draws on Zoho desk when you want to learn it.
Try asking
01“List the agents and update a ticket”
02“Create a contact in Zoho desk”
03“Show me how to create a ticket”
Press fn (Ctrl+Shift+Space on Windows and Linux) and ask out loud. Doing the work for you is early access on Mac.
Drawn from Zoho desk's own actions · early access on Mac
WHAT TO ASK
Things you can ask it to do in Zoho desk
Each one is something Zoho desk itself lets you do, said the way you'd ask. Questions about your screen work today; having it do the job is early access on Mac.
Ask about it
Works today
It sees your screen, answers out loud and draws on it.
“Explain this ticket to me”
“Where do I find the contacts in Zoho desk?”
“Show me how to create a ticket”
“What does this button do?”
“Walk me through this screen”
Read and find
Early access
It opens Zoho desk and looks things up for you.
List the agents
List the tickets
List the contact tickets
Read a ticket thread
List the contacts
Read a ticket latest thread
List the ticket threads
List the departments
Show all 28+
List the ticket comments
Look up the contacts
Look up a ticket
List the ticket history
List the ticket conversations
Look up a contact
List the contact accounts
Look up an agent
Look up a department
List the views
Search
List the Teams in a department
Export a ticket attachment
List the organizations
Look up an agents count
Look up a department logo
Look up a departments count
Look up a ticket resolution
Look up an account
List the roles
Write and send
Early access
It's built to ask before anything is sent or paid.
Update a ticket
Create a ticket
Create a contact
Upload a ticket attachment
Upload a department logo
Update many tasks
Update an account
Guide
Use two Zoho desk accounts with DuckyHelper and tell it which window to work in.
On your screen, the way a person at your computer would. Press fn (Ctrl+Shift+Space on Windows and Linux) and ask about what you see in Zoho desk: it answers out loud and can draw on Zoho desk to show you where things are. In early access on Mac it also works in Zoho desk with its own cursor, signed in as you, while you keep using yours.
For example: “List the agents and update a ticket” and “Create a contact in Zoho desk”. Or ask about what you see: “Show me how to create a ticket”. Doing the work for you is in early access on Mac.
No. Open Zoho desk and sign in yourself, the way you always do. DuckyHelper works in the window you have open, signed in as you. It's built not to type your passwords or card numbers for you.
It's built to ask first before it sends a message or pays for anything, and to wait for your yes. It may not recognize every send or payment, so keep an eye on tasks that involve messages or money.
Yes. Press one key and ask out loud. It answers out loud while you keep working, draws on your screen to show you where things are, or works it out with you on a blackboard.
Yes. DuckyHelper works in any app on your computer, so one job can move between Zoho desk and the other apps and pages you use.
Doing the work for you is new and in early access on Mac. Asking out loud, drawing on your screen and the blackboard work today on Mac, Windows and Linux.
No. It listens and looks only while the pill is open. When the pill is closed, nothing is heard or seen.
No, there is no charge per app. Try DuckyHelper for 10 minutes with no card. Plus is $20 a month, $14 a month for your first 3 months. See pricing.
Mac (Apple silicon, macOS 14 or later), Windows and Linux. Download DuckyHelper.
No. DuckyHelper is made by MingLLM, Inc. and is not affiliated with or endorsed by Zoho desk. It works in Zoho desk the same way you do, on your screen.
Try it in Zoho desk.Press one key and ask.
It sees Zoho desk, explains it out loud and does the work with you.Try it for 10 minutes, no card.