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What an assistant should remember about you, and what it shouldn't

by DuckyHelperNov 12, 20264 min read
AI on your computer

TL;DR:

  • Useful memory is about how to help you: your course, your level, how you like things explained.

  • Sensitive details, like passwords, card numbers and private messages, should not be kept.

  • You should be able to see what is remembered and have it corrected or removed.

Imagine a tutor who forgot everything about you between sessions. Every time, you would repeat your grade, your course, what you struggle with and how you like things explained. Now imagine one who remembered everything, including things you never meant to share. Neither is ideal. The useful middle is an assistant that remembers what helps and nothing more.

Here is how to think about where that line should be, with one example.

Why remembering helps

Help is better when it fits you. An assistant that knows you are in tenth grade, taking chemistry, and prefer a worked example before the rule can skip the setup and get to the point. Over weeks it can notice what you keep getting wrong and come back to it. This is the same advantage a good teacher has over a textbook.

Walk-through: remembering your course and level

  1. Session 1: You say: "I am in tenth grade chemistry, and I get stuck on balancing equations." A memory feature may save this as a short note about you.

  2. Session 2, a week later: You ask for help with a new problem. The assistant already knows your level and your weak spot, and goes straight to balancing, at a pace that suits you.

  3. You check: You open the memory list and see the note. It says what you expect: course, level, topic.

  4. You edit: Chemistry ended last month. You remove the note, or change it to your new course.

  5. Nothing extra: The list does not contain your address, your passwords or what was in your messages. It only has things that help it help you.

The point of the walk-through is the loop: it remembers something useful, you can see it, and you can change it. If any part of that loop is missing, the feature is less trustworthy.

What is useful to remember

  • Your course, grade or level.

  • Topics you find hard or have already mastered.

  • How you like explanations: short or long, with examples first or rules first.

  • Goals, such as a test date or a project.

  • Your preferences for style and tone.

What it should not keep

  • Passwords, card numbers and one-time codes. Never.

  • Private messages and personal details that came up by accident on screen.

  • Information about other people who did not agree to be there.

  • Anything you asked it to forget.

The second item deserves attention. When an assistant can see your screen, private things will pass through it sometimes. A careful design uses what it sees to answer you in the moment and does not turn it into a permanent record.

Control: the part that matters most

Whatever it remembers, you should be able to do four things:

  1. See what is stored, in plain words.

  2. Correct what is wrong or out of date.

  3. Delete a single item or everything.

  4. Understand where it is stored and who can access it, on the product's privacy page.

Note: If you cannot find a way to see or delete what an assistant remembers, assume it remembers more than you would like, and share less.

A fair trade

Memory is a trade between convenience and exposure. Each extra thing remembered saves you a sentence of setup and adds a little to what could be exposed if something goes wrong. A good rule is to let an assistant remember what you would happily tell a new teacher on the first day of class, and nothing you would not.

Younger users especially should prefer tools that explain plainly what they keep, and a parent or teacher is a good person to ask if the explanation is unclear.

Memory should also be specific. "Struggles with balancing equations" is something a tutor can act on. "Is a person who finds school hard" is vague, unkind and not useful. Good notes describe what to do differently, not what is wrong with you.

When memory gets in the way

Old notes can go stale. If you changed courses, an assistant that still assumes you are in chemistry will pitch things wrong. Wrong memories can be worse than none, because they sound confident. Review the list now and then, and correct anything out of date.

Privacy and control

DuckyHelper remembers you, so its help can fit your level over time. It only listens and looks while the pill is open and for that answer, it's built not to type your passwords or card numbers, and its privacy page is the place to read how your data is handled.

Try it yourself

Write down in three lines what you would want a tutor to know about you. Then ask whether your assistant lets you share that once and keep it. If it does, check that you can see and delete it.

Frequently asked questions

Is remembering the same as keeping my conversations?

Not necessarily. A memory can be a short note of facts, while a history is the full record. Check which a tool does.

Can I use an assistant without any memory?

Usually yes. You will repeat yourself more, but you control what is shared.

What should I do if it remembers something wrong?

Correct or delete it, and tell it the right information.

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