DuckyHelper can work in any app on the computer, including the vendor portals and admin sites an office runs on. In this example, an office manager hands it the month's invoices: download them from each portal, file them and enter them into the books. The catch is that every portal has a sign-in, and nobody wanted a tool that holds passwords. DuckyHelper is built not to type your passwords or card numbers for you, so every sign-in stays with the person.
Busywork behind a dozen sign-ins
Each month the invoices come from different places: a utility portal, a software vendor, a supplier that only emails PDFs. Getting them all in one place is an afternoon of signing in, clicking around and downloading, then typing each total into the books.
Handing that to software usually means handing over the passwords too, and for an office that looks after other people's details, that was never an option. Any help had to leave the sign-ins with a person, keep its hands off the company card and ask before paying anything at all. It also had to work in the portals as they are, because nobody at the office was going to build or maintain an integration for each vendor, and half of them do not offer one anyway.
It stops at the sign-in and waits
The manager drags the orb onto the browser and says what to do: get this month's invoices from each vendor portal and put them in the books. DuckyHelper opens each portal with its own cursor, while the manager keeps working in another window. When a sign-in page comes up, it stops and says so: DuckyHelper is built not to type your passwords for you. The manager signs in, and it picks up where it stopped.
From there it downloads the invoices, names them the way the office already does, files them in the shared folder and enters each one into the books. When a bill needs paying, it shows the merchant and the amount and waits for a slide to pay, and it's built not to type a card number. If something does not match, like an invoice that is missing or a total that looks wrong, it says so and leaves that one for the manager. Agent features like this are in early access on Mac.
A second pair of hands, not a password vault
Nothing about the setup changed: the same portals, the same folder, the same books. DuckyHelper works in them the way the manager does, on screen, which is why there was nothing to connect, no account to share and no password to hand over. When the job is done, it says what it did, so the manager can check each step before the month is closed.
It's built to ask first before it sends a message or pays for anything, and every sign-in stays with a person. This is an example of how DuckyHelper works for office work, not a customer story or a measured result.
