DuckyHelper in Pagerduty

DuckyHelper sees Pagerduty on your screen and, in early access, works in it with its own cursor to create and update incidents, manage on-call schedules and escalation policies, post status updates, and track incident analytics. It's built to ask before it sends or pays, and explains or draws on Pagerduty when you want to learn it.

Try asking

“Look up the past incidents and post an incident note”
“Update a schedule in Pagerduty”
“Show me how to create an incident record”

Press fn (Ctrl+Shift+Space on Windows and Linux) and ask out loud. Doing the work for you is early access on Mac.

Download for free See how it works

Incidents in PagerdutyDone in 7sExample

Look up the past incidents and post an incident note

Looked up the past incidents in Pagerduty
Updated an incident
Post an incident note

It's ready in Pagerduty. Nothing goes out until you press Send.

Pagerduty

PagerdutyNew messageNeeds your OK

ToDana Lee (example)

Hi Dana, here is the update you asked for. Tell me if anything is missing.

Drawn from Pagerduty's own actions · early access on Mac

WHAT TO ASK

Things you can ask it to do in Pagerduty

Each one is something Pagerduty itself lets you do, said the way you'd ask. Questions about your screen work today; having it do the job is early access on Mac.

Ask about it

Works today

It sees your screen, answers out loud and draws on it.

“Explain this incident to me”
“Where do I find the schedules in Pagerduty?”
“Show me how to create an incident record”
“What does this button do?”
“Walk me through this screen”

Read and find

Early access

It opens Pagerduty and looks things up for you.

Look up the past incidents
Look up the related incidents
Look up the schedules
List the incident types
Look up an incident
Look up an outlier incident
Look up the incident analytics
Read the notes for an incident

Show all 172

List the supporting service impacts
Look up the incident alert details
List the automation action details
Look up a schedule
Look up the incident workflows actions
Look up the incident workflows
Look up the tags
Look up the incident workflow triggers
Look up an incident list
Look up the paused incident alerts
Look up the action services
Look up the entity tags
Look up the business services
Read the notifications
Look up the service impacts
List the licenses
Look up an escalation polices list
Look up the tags by entity type
Look up the analytics raw users
Look up the business service impacts
Look up the business services impacts
Find and aggregate the incident metrics
Look up the oncall handoff notification rules
Look up the alerts
Look up an incident workflow action
Look up an incident workflow
Look up the technical service details
Look up a rule
Look up an incident type
Look up a schedule object
Look up a service
Look up a tag
Look up the service status
Look up an incident workflow trigger
Look up the event orchestrations
Look up a vendor list
Look up the post update status
Look up an addons list
Look up an oncall list
Look up the user notification rules
Look up the status pages status
Look up the maintenance windows
List the incident type custom fields
Look up a standards list
Look up the team details
Look up the analytics raw incidents responses
Count the paused incident reports
Look up a priorities list
Look up an abilities list
Look up the users
Look up the status for status page
Look up a business service
Look up a list of services
Look up the team notification subscriptions
Look up the user notification subscriptions
Look up the specific post update status
Look up the service change events
Look up the service orchestration for a service
Look up a schedule override
Look up the related change events for an incident
Look up an automation action
Look up the user sessions
Look up an oncall handoff notification rule
Look up a team list
Look up a users list
Look up the license allocations
Look up the business service subscribers
Look up an automation service action
Look up the business services priority thresholds
Look up the automation action invocations
Look up an analytics metrics incidents all
Look up the standards scores by resourcetype
Look up the change event information
Look up the user license information
Look up the enablements for a service
Look up the current user info
Read the status pages
Look up the business service impactors
Look up an event orchestration
List the service custom fields
List the workflow integrations
Look up a user notification rule
Look up a maintenance window
Look up a postmortem
Look up the business service dependencies
Look up the incident custom fields
Look up the incident field options
Look up a change event
Look up a user
Look up the status page impacts
Look up an addon
Look up an automation action team
Look up the schedule audit records
List the templates
Look up an unrouted event orchestration
Look up an escalation policy
Look up the team members
Read a status page post
Look up a vendor
Look up an analytics metrics users all
Read a post from status page
List the incident status update subscribers
Check the escalation policy records
List all workflow integration connections
List the workflow integration connections
Look up the Jira Cloud account mappings
Look up a user session by type
Look up an automation action invocation
Look up the aggregated pd advance usage data
Look up the template fields
List the field options on a custom field
Look up a user contact method
Look up the audit records
Look up a custom incident field
Look up the incident log entries
Look up the rules from a ruleset
Look up the status dashboards information
Look up a status page subscription
List the extension schemas
Read a service status page
Look up the service audit records
Look up the incident custom field values
Look up the service impacts from status dashboards
Look up the status page severities
Look up a teams associated
Look up an event orchestration global
Look up an event orchestration router
Look up the event integrations
Look up the rules for a service id
Look up the team audit records
Look up the user audit records
Look up an integration
Look up a ruleset list
Look up the log entries
Look up a cache variable
Look up the user status update notification rules
Look up an incident type custom field
Look up an extension list
List the cache variables for an event orchestration
Look up an impact by status page id
Look up the cache variables for a service
Look up a rule from a ruleset
Look up a workflow integration
Look up the automation action runner teams
Look up the automation actions runners
Look up a template
Look up the service custom field values
Look up a severity for status page
Look up a status dashboard
Look up the alert grouping settings
Look up an extension
Look up a workflow integration connection
Look up a ruleset
Look up a log entry
Look up a user status update notification rule
Look up a runner teams integration
Look up a field option on a custom field
Check an if service event orchestration is active
Look up an event orchestration integration
Look up an automation action runner
Look up an extension schema
Look up the standards scores by resource type and id
Look up the user contact methods via id
Look up a cache variable for an event orchestration

Write and send

Early access

It's built to ask before anything is sent or paid.

Update an incident
Post the responder incidents with filters
Create an incident record
Update a schedule
Create an incident workflow
Post the incidents analytics with filters
Create an incident type
Post the incident metrics

Show all 95

Create an incident workflow trigger
Create a new service
Create a business service
Post an incident note
Post the incident metrics with filters
Create a statuspage subscription
Add a service to an incident workflow trigger
Create a handoff notification rule
Post an incident status update
Create a new schedule layer
Post a service automation action
Update an incident workflow
Update an incident type
Create an incident workflow instance
Merge the source incidents into a target incident
Update a service
Create an event orchestration
Update an incident workflow trigger
Create a user notification rule
Send a change event
Create a new tag in a system
Send the responder requests for incidents
Create a new team with details
Update an alert in an incident
Post the analytics metrics responder filters
Post a team notification subscription
Update a business service
Create a maintenance window object
Create an escalation policy
Update the incident details
Convert a service rule
Create a user object
Update an oncall handoff notification rule
Update the incident alerts
Update an event rule
Post an incidents metrics filtered by service
Update the entity tags
Update an event orchestration
Create an incident field option
Update a maintenance window
Update a change event
Post an account subscription for a business service
Update the unrouted orchestration rules
Update an add
Update a standard
Update the orchestration router details
Create a status update template
Set the business service impact status
Set a global priority threshold
Update an event rule for a service
Create a custom field for an incident type
Update the service orchestration for a service
Create an integration for a service
Update the service orchestration active status
Create an integration for an orchestration
Update a status page post
Post a team to a runner
Create a workflow integration connection
Subscribe to a user notifications
Create an extension object
Create a user status update notification rule
Subscribe the entities to a business services
Update an integration
Create the schedule overrides configuration
Create a field option for a custom field
Update a custom field option
Update a custom field for an incident type
Post the analytic metrics on an escalation policies
Create or update a status page post
Post the event orchestration cache variables
Update the global orchestration for an event orchestration
Update a template
Post the alert grouping settings
Update an extension
Update a status page post resource
Update a workflow integration connection
Create or update a status page postmortem
Update a ruleset
Update the status page post info
Enable an extension
Update the incident custom field values
Update an event orchestration cache variable
Update a log entry channel
Update an integration label
Update a custom field display name
Subscribe the entities to an incident status updates
Update the automation runner info

Manage

Early access

It tidies up and changes things in Pagerduty.

Delete a schedule
Delete a post update
Delete an incident workflow trigger service
Delete an incident workflow
Delete a service
Delete a tag
Delete an incident workflow trigger
Delete a service rule

Show all 58

Delete a business service
Update a team
Delete a schedule override
Delete an automation action service
Delete an automation action
Delete an oncall handoff notification rule
Delete a team
Update an escalation policy
Delete an event
Delete an account subscription
Delete a user notification rule
Delete a maintenance window
Delete a user
Delete an addon
Delete an escalation policy
Delete a user from a team
Unsubscribe the team notification subscriptions
Unsubscribe the user notification subscriptions
Unsubscribe a business service entity
Delete all user sessions
Delete a user session by type
Delete the business service priority thresholds
Delete a user contact method
Delete a team from an automation action
Delete a team escalation policy
Update the user information
Delete a subscription from status page
Delete a status update notification rule
Update an escalation policy for a team
Delete a post from status page
Delete a custom field
Delete a field option
Delete a rule from a ruleset
Delete a custom field for an incident type
Unsubscribe from an incident status updates
Delete a status page postmortem
Delete a template
Update a user status update notification rule
Delete an extension
Delete a workflow integration connection
Delete a ruleset
Delete a cache variable from a service
Delete a field option for a custom field
Delete an automation actions runner
Update an alert grouping settings byid
Delete a cache variable for an event
Delete an alert grouping setting
Delete an integration from an event orchestration
Delete a runner team association
Update a user role on a team

BUILT TO ASK FIRST

It's built to wait for your OK in Pagerduty.

When a job ends in “Post an incident note”, it does the work, and is built to stop with it ready. You see exactly what it wrote and where it goes, then Send, Edit or Deny.

It works in Pagerduty signed in as you. If it hits a sign-in, you sign in yourself: it's built not to type your passwords or card numbers.

PagerdutyNew messageNeeds your OK

ToDana Lee (example)

Hi Dana, here is the update you asked for. Tell me if anything is missing.

Example draft · early access on Mac

Guide

Use two Pagerduty accounts with DuckyHelper and tell it which window to work in.

Read the guide

Guide

How to get real work done in PagerDuty with DuckyHelper, step by step.

Read the PagerDuty guide

Why Use DuckyHelper?

Works in Pagerduty like you do

Early access: it sees Pagerduty on your screen and works in it with its own cursor, while you keep using yours
Nothing to set up: it works in Pagerduty signed in as you
Finishes multi-step jobs across Pagerduty and your other apps

Built to ask before it sends or pays

Built to ask first before it sends a message or pays for anything
Built not to type your passwords or card numbers for you
It listens and looks only while the pill is open

Shows you, not just tells you

Explains Pagerduty out loud and draws right on your screen
Works it out with you on a blackboard when you want to learn it

Always there, in every app

Press one key in any app and ask out loud: fn on a Mac, Ctrl+Shift+Space on Windows and Linux
Runs jobs on a schedule (early access)
For Mac, Windows and Linux

Want it in every app you use?

One account works in every app on your computer. Try it for 10 minutes, no card, then pick a plan.

SEE PRICING

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FAQ

Frequently asked questions

On your screen, the way a person at your computer would. Press fn (Ctrl+Shift+Space on Windows and Linux) and ask about what you see in Pagerduty: it answers out loud and can draw on Pagerduty to show you where things are. In early access on Mac it also works in Pagerduty with its own cursor, signed in as you, while you keep using yours.

For example: “Look up the past incidents and post an incident note” and “Update a schedule in Pagerduty”. Or ask about what you see: “Show me how to create an incident record”. Doing the work for you is in early access on Mac.

No. Open Pagerduty and sign in yourself, the way you always do. DuckyHelper works in the window you have open, signed in as you. It's built not to type your passwords or card numbers for you.

It's built to ask first before it sends a message or pays for anything, and to wait for your yes. It may not recognize every send or payment, so keep an eye on tasks that involve messages or money.

In Pagerduty, a job that ends in “Post an incident note” is built to stop there for your OK: Send, Edit or Deny.

Yes. Press one key and ask out loud. It answers out loud while you keep working, draws on your screen to show you where things are, or works it out with you on a blackboard.

Yes. DuckyHelper works in any app on your computer, so one job can move between Pagerduty and the other apps and pages you use.

Doing the work for you is new and in early access on Mac. Asking out loud, drawing on your screen and the blackboard work today on Mac, Windows and Linux.

No. It listens and looks only while the pill is open. When the pill is closed, nothing is heard or seen.

No, there is no charge per app. Try DuckyHelper for 10 minutes with no card. Plus is $20 a month, $14 a month for your first 3 months. See pricing.

Mac (Apple silicon, macOS 14 or later), Windows and Linux. Download DuckyHelper.

No. DuckyHelper is made by MingLLM, Inc. and is not affiliated with or endorsed by Pagerduty. It works in Pagerduty the same way you do, on your screen.

Try it in Pagerduty.Press one key and ask.

It sees Pagerduty, explains it out loud and does the work with you.Try it for 10 minutes, no card.

Download DuckyHelper

Questions and jobs

Do anything

Ask it a question or hand it a job, in any app.

Doing jobs for you is in early access on Mac. Asking works on Mac, Windows and Linux.

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DuckyHelper in Pagerduty