How to use DuckyHelper in Facebook
Running a Facebook Page means questions buried under posts: comments that need an answer, a photo to post with the right caption. Ask about the page on your screen and DuckyHelper circles what needs you. You can also hand it the replies or the post, or a draft for each new question (Early access), and it's built to ask before anything goes public.
Find comments that need an answer
“Which comments on this post need an answer from us?”
- 01Open the post so its comments are on screen.
- 02Ask out loud. DuckyHelper reads each comment.
- 03It circles the ones that ask a question and skips the compliments.
- 04Ask what to say to one of them, and it suggests an answer you can type yourself.
You getThe comments that are really questions, found at a glance.
Two ask questions: Maya wants to know if the oat latte is dairy free, and Ana asks if you open Sunday.
Answer questions under a post
“Reply to the three questions under our post and wait for my OK”
- 01Open the post and say you want the questions answered.
- 02DuckyHelper reads the comments and finds the three questions.
- 03It writes a short reply under each, in your voice, using what it can see on your Page.
- 04It stops before posting and shows every reply. You press Post, edit a line, or Deny.
Built to ask firstReplies are public, so it shows each one with Post, Edit and Deny and waits. Reading the comments and writing the drafts need no OK.
You getThree questions answered in your words, public only after you read them.
Post a photo with a caption
“Post this photo to our Page with the caption from my notes”
- 01Open your notes and the photo, and say which Page.
- 02DuckyHelper starts a new post on your Page with its own cursor and adds the photo.
- 03It writes the caption from your notes.
- 04It stops before posting and shows the photo and every word. You press Post, edit the caption, or Deny.
Built to ask firstA post is public, so it shows the Page, the photo and the caption with Post, Edit and Deny. Nothing is published until you press Post.
You getA finished post sitting one tap from live, with a caption that says what your notes said.
Draft answers to new questions
“When someone asks a question on our Page, draft a reply for my OK”
- 01Say it once with your Page open. It checks the questions already there.
- 02It learns Facebook's own actions the first time, so later runs are quick.
- 03Turn it on from the card it offers. It runs whenever a new question comes in.
- 04Each draft appears in the history, waiting for your Post, Edit or Deny.
Built to ask firstWriting drafts needs no OK. Every reply is a public post, so each one waits for your Post before it goes out.
You getEvery new question has an answer ready for you, and each one waits for your Post before it goes public.
Getting more out of it in Facebook.
- 01
Say how your Page sounds: friendly, short, or formal. The drafts follow it.
- 02
Put the facts it should use in your notes, such as hours and prices. It writes from what it can see, not from guesses.
- 03
Read every reply before you press Post. They go out under your Page's name.
- 04
Posting the same news elsewhere? The X guide covers it.
Questions about Facebook.
Do I need to connect my Facebook account?
No. There is nothing to connect. It reads what is on your screen while the pill is open. Jobs (Early access) use Facebook in your browser, signed in as you, and it's built not to type your passwords or card numbers.
Can it post or reply without asking me?
It's built to ask first: every reply and every post shows with Post, Edit and Deny first and waits for your yes. It may not recognize every send or payment, so keep an eye on tasks that involve messages or money.
Does it work in the Facebook phone app?
No. DuckyHelper is an app for Mac, Windows and Linux, so it works with Facebook in a computer's browser.
Does it read my private messages?
Only what is on your screen while the pill is open, so it sees a message only if you have it open.
Do anything
Ask it a question or hand it a job, in any app.
Doing jobs for you is in early access on Mac. Asking works on Mac, Windows and Linux.